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Welcome back to AI, but Human, the podcast about human-centered AI transformation. I’m Kristin Ginn, founder of trnsfrmAItn, and today I’m pulling back the curtain on the framework that’s helping organizations turn AI from a tool into a company-wide transformation.
If you’re a business leader wondering why your AI investment isn’t delivering the impact you expected or if you’re part of an enablement team trying to figure out why your people simply aren’t using AI… this episode is for you.
So let’s dive in.
Let’s start with the question that’s probably top of mind for most of you listening today: Why has your AI strategy fallen short so far?
Let’s start with where you’re likely at: You’ve secured the budget to invest in AI and made the purchase. Check. You’ve got the tool rolled out and it’s ready to be used by your employees. Check. And you’ve even had a prompting training for your entire organization. Check.
But still… something’s missing. Your people simply aren’t leveraging AI at the level you expected them to and you’re wondering, why is that?
That’s because most AI strategies focus on rollouts and the technology itself. But they forget the most important part: getting the humans ready for AI, and activating them to drive the transformation. In the previous episode (see transcript here) I talked about why the human side of AI matters and how the human nature of avoiding change is one of the biggest barriers for most people that’s preventing them from truly embracing and utilizing AI.
And that’s exactly where trnsfrmAItn comes in.
The trnsfrmAItn framework is built on a simple but powerful idea: That to drive real AI transformation, you have to activate your entire organization. Not just your tech stack. Not just your enablement team. Your entire organization.
That means:
Leading from the top down, where your executives model the change and make AI visible
Inspiring from within, where your enablement teams equip and energize employees to start using AI
And building from the bottom up, where end users adopt, share, and scale AI in a way that builds momentum among their peers that drives consistent usage
Let’s dive into each of these three layers.
Starting with leading from the top down. trnsfrmAItn helps you activate your leadership teams to lead the AI transformation. Why that’s important? Because AI transformation is just as much about the technology as it is about human change.
And it’s human nature to avoid change, especially if that means breaking the habits and routines we have developed over years or even decades on the job. Change is hard and in times of change, your employees are looking to their leaders for guidance, and quite honestly, they’re looking for trust that AI is here to help them.
So if your leaders aren’t actively modeling AI usage, communicating the AI vision or explaining why AI is a priority, your employees take that as a signal: AI isn’t important. I don’t have to use it.
But imagine if your leaders are actively talking about how they use AI themselves or celebrate even small wins from their teams. What message does that send to your people? That AI is important. That even leadership teams are using it. And that it’s ok to experiment with it to reimagine their workflows. That’s why trnsfrmAItn focuses on helping your leaders lead your AI transformation from the top down. Because leadership during times of change is one of the most important elements.
Now let’s move on to the second layer, inspiring from within. That’s where we work with your enablement teams to empower your organization to adopt AI.
Unlike other technology rollouts, AI is not just about making the tool available. Because AI transformation is a change management challenge, your enablement teams have to take on another job: inspiring people to actually want to use AI. And that’s where trnsfrmAItn comes in.
We help your enablement teams recruit and activate your AI champions, those trailblazing users who are eager to use AI and who can work with you to develop use cases for their teams to start that peer-to-peer momentum. Because these use cases come from peers, they will be more relatable, approachable and meaningful for your employees. There’s nothing worse than an AI prompt training that’s too generic and that leaves your employees questioning how AI is even relevant for them. Those types of generic trainings can actually have the opposite effect of what you’re trying to do. They can actually discourage people from even wanting to try to use AI.
So part of the trnsfrmAItn framework is creating hands-on experiences with AI that are highly relevant for your users and that create a fun experience when using AI. Because if using AI sparks joy in your employees, they are more likely to want to keep using the technology. Think of any training you have attended in the past. If it was dry and boring, chances are it did not leave a good impression for you and you may have actually developed negative connotations with that training.
But if the training was fun and you enjoyed it, you are much more likely to continue and embrace what you learned. And that is 100% true for AI trainings, so trnsfrmAItn is going to help you create these positive experiences for your employees so your enablement teams can inspire the AI transformation from within.
The last layer is building AI transformation from the bottom up. I already touched on activating your AI champions, but this layer is all about empowering your employees to break their existing non-AI habits and build new ones that involve using AI in their day-to-day workflows.
trnsfrmAItn is going to help you achieve that by working with your champions to identify quick-win opportunities where AI can help alleviate pain points for your employees. A big part of the human-centered approach of trnsfrmAItn is to make learning how to use AI and building those AI habits a fun experience. We have developed several trainings and exercises that teach your users how to use AI effectively in a fun, low-lift way that doesn’t even feel like a training. And many of those tactics are designed as team activities where we bring teams together to explore using AI together to accelerate that peer-to-peer momentum that builds the AI transformation from the bottom up.
So taking all of this together, when you activate all three layers of your organization, you put a flywheel into motion.
And when one layer starts turning, the others accelerate and that flywheel starts spinning. That’s when AI stops being a tech rollout, and it actually becomes a cultural transformation for your organization.
But what makes the trnsfrmAItn framework different?
First, it’s human-centered. When we work with companies, we don’t start with tools. We start with the people and truly understanding their pain points and helping them realize quick wins with AI in a low-lift and inspiring way.
Second, it’s practical. We meet every role where they are—whether you’re a CEO seeking a return on your AI investment, an enablement lead trying to drive AI usage, or a business user wondering where to start. We work with all layers of your organization to activate the humans behind the AI technology.
And third, it’s adaptable. Whether you’re a 50-person startup or a global enterprise, trnsfrmAItn is a framework that is customizable to your size, structure, and stage of AI maturity. We meet you right where you are on your AI journey.
If you’re a business leader listening right now and wondering how to make AI work for your organization, the answer is: Start with your humans.
Start with activating your company’s flywheel by leading AI from the top down, inspiring it from within and building it from the bottom up.
trnsfrmAItn is here to help you with that and if you want to learn more about trnsfrmAItn framework, download the eBook or contact us today at strategy@trnsfmrAItn.com.
In the next episode, we’ll explore four AI mindsets that can make it easier for you and your employees to identify when and how AI can help you.
Until then, I’m Kristin Ginn, and this is AI, but Human.
Thanks for listening.